Not Your Basic Email Marketing Agency

No mystery retainers. No account manager handoff. Just advanced email campaigns, automations, testing, and CRO built to turn more shoppers into repeat customers.

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We create high-performing email systems that look amazing and convert well. We use consumer psychology and data to build custom strategies for every client. This way, your LTV climbs instead of your ad spend.

What We Do

Revenue-Focused Email Marketing Without the Overcomplicated Agency Process

We partner with DTC brands to increase their lifetime value, improve profit margins, and integrate high-performing systems tailored to their unique business goals.

Advanced Email Marketing

Avalon doesn't send campaigns that disappear. Our email systems use customer data and behavioral insights to drive measurable engagement and repeat purchases.

Advanced SMS Marketing

Unlock higher engagement, repeat purchases, and faster ROI through automated SMS flows that build relationships in real time. Deepen customer relationships and drive measurable engagement.

Conversion Rate Optimization

We improve the pages your customers already visit. We identify friction, test smarter changes, and optimize the path from click to purchase.

Customer Lifecycle Management

Build retention systems for every stage of the customer journey, from first purchase to repeat order, winback, and long-term loyalty.

Advanced Email Flows

From welcome flows to post-purchase, abandoned cart, replenishment, and winback, we build automations that turn customer behavior into revenue.

In-Depth Revenue Analysis

We analyze your customer data, retention metrics, and owned-channel performance to find the highest-impact opportunities for growth.

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About

I am a true MARKETING NERD

I am a true MARKETING NERD

Chase Benham | Founder of Avalon Retention Marketing

Based in Phoenix, Arizona, Chase Benham founded Avalon Retention Marketing to help DTC brands stop bleeding margin to paid ads and start compounding revenue from the customers they already have.

He is a true marketing nerd who loves to create content that makes customers throw their credit cards at their screens.

Before launching Avalon, Chase spent multiple years with Amazon.com, helping scale their external DTC same-day delivery program from zero to over $25M in ARR for brands such as PacSun, GNC, and Sur La Table.

Chase Benham | Founder of Avalon Retention Marketing

Based in Phoenix, Arizona, Chase Benham founded Avalon Retention Marketing to help DTC brands stop bleeding margin to paid ads and start compounding revenue from the customers they already have.

He is a true marketing nerd who loves to create content that makes customers throw their credit cards at their screens.

Before launching Avalon, Chase spent multiple years with Amazon.com, helping scale their external DTC same-day delivery program from zero to over $25M in ARR for brands such as PacSun, GNC, and Sur La Table.

Learn More

What makes us different?

Effective retention marketing costs a fraction of a penny and the top brands are pulling 40-50% of their online revenue from email.


With ad costs continuing to rise and competition increasing exponentially, you need a proper back-end system for converting leads cheaply and increasing LTV profitably.

FAQ

Frequently asked questions

We already have Klaviyo set up and some flows running. Why would we need you?

We're spending most of our budget on Meta and Google. Won't email just cannibalize sales we'd get anyway?

How long until we actually see results?

How can you reduce risk for us?

How much do you charge, and is it worth it?

What if it doesn't work out? Are we locked into a long contract?

Did not find the answer you're looking for?

Contact info@avalonretention.com

FAQ

Frequently asked questions

We already have Klaviyo set up and some flows running. Why would we need you?

We're spending most of our budget on Meta and Google. Won't email just cannibalize sales we'd get anyway?

How long until we actually see results?

How can you reduce risk for us?

How much do you charge, and is it worth it?

What if it doesn't work out? Are we locked into a long contract?

Did not find the answer you're looking for?

Contact info@avalonretention.com

FAQ

Frequently asked questions

We already have Klaviyo set up and some flows running. Why would we need you?

We're spending most of our budget on Meta and Google. Won't email just cannibalize sales we'd get anyway?

How long until we actually see results?

How can you reduce risk for us?

How much do you charge, and is it worth it?

What if it doesn't work out? Are we locked into a long contract?

Did not find the answer you're looking for?

Contact info@avalonretention.com

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Get in Touch

We've made getting started as easy as 1, 2, 3

Whether you just want to send an email, drop a quick message, or hop on a call, we're here and excited to hear what you’re working on and how we can help.

Metallic shape background image

Get in Touch

We've made getting started as easy as 1, 2, 3

Whether you just want to send an email, drop a quick message, or hop on a call, we're here and excited to hear what you’re working on and how we can help.

Metallic shape background image

Get in Touch

We've made getting started as easy as 1, 2, 3

Whether you just want to send an email, drop a quick message, or hop on a call, we're here and excited to hear what you’re working on and how we can help.