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Welcome to Avalon

Stop chasing new customers. Start keeping the ones you’ve already paid for.

A lifecycle marketing agency specializing in email, SMS, and CRO systems that grow revenue predictably.

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Predictable
Growth

Lifecycle strategies engineered for consistent, compounding growth.

Retention
Systems

Full-funnel automations tailored to every stage of the customer journey.

Creative Meets
Data

Designs and messaging crafted to convert, not just look good.

What We Do

Our Core Services

The core systems that power predictable, long-term growth.

Email Marketing

Email Marketing

Lifecycle flows, campaigns, and segmentation that drive repeat purchases and brand loyalty.

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SMS Marketing

SMS Marketing

Personalized, timely messages that increase engagement and retention without feeling spammy.

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Conversion Rate Optimization

Conversion Rate Optimization

A/B testing, pop-ups, and landing pages that maximize every visit and boost revenue.

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Results That Compound Over Time

Your next revenue milestone won’t come from more ads.... it’ll come from smarter retention.
We design systems that convert one-time shoppers into repeat customers who compound your growth.

Data Driven
Decisions

Personalized Experiences

Continuous Optimization

We don’t rely on guesswork. Every strategy we build is powered by your customer data... revealing what drives retention, loyalty, and lifetime value. Data isn’t just our foundation; it’s how we deliver consistent, compounding growth.

No cookie-cutter systems here. We study your customer data, brand voice, and goals to create a retention framework that feels uniquely yours; custom-built for how your buyers think, shop, and stay loyal.

We don’t believe in ‘set it and forget it.’ Once your systems are live, we continuously analyze performance, test new ideas, and refine what’s working.
Our goal is constant progress, making sure your retention results improve month after month, not just at launch.

FAQs

Common Questions About Retention Marketing

If you're serious about predictable growth, here's what you should know before working with us.

What kind of results can I expect in the first 90 days?

Every brand’s baseline is different, but most clients start seeing measurable lifts in revenue within the first 60–90 days. That’s because we begin with quick-win retention optimizations—list segmentation, triggered flows, CRO audits—before layering on deeper testing and creative systems. The goal is early proof, then compounding results.

Do you only work with large brands?

Nope. We partner with growing eCommerce brands typically doing $30k–$300k/month in revenue who want to build retention infrastructure early—so they can scale efficiently later. If your brand has traction and a product people love, we can help you turn customers into repeat buyers.

How are you different from a typical email marketing agency?

Most email agencies stop at sending campaigns. We build systems—cross-channel retention frameworks that blend Email + SMS + CRO. Our process is rooted in data and experimentation, not templates. You get a revenue engine, not just pretty emails.

What if we already have flows and campaigns running?

Perfect. That gives us a foundation to optimize. We audit your current setup, identify missed revenue opportunities, and rebuild what’s underperforming. Even well-built systems lose efficiency over time—our focus is squeezing more out of what’s already there.

Do you require long-term contracts?

No long-term lock-ins. We work on month-to-month retainers with clear deliverables and performance checkpoints. Our retention systems are designed to prove value fast—so the data, not a contract, keeps you working with us.

What tools do you use?

We primarily use Klaviyo for email, Postscript or Attentive for SMS, and Google Analytics / GA4 + Looker Studio for reporting. For CRO, we leverage tools like Hotjar, Convert, and Shopify analytics. You’ll always maintain full ownership and access to your accounts.

How hands-on do we need to be?

We handle the heavy lifting—strategy, execution, testing, and reporting. You’ll have a kickoff strategy call, quick approvals on creative, and biweekly performance check-ins. Most clients spend less than 2 hours per month managing us.

What if retention isn’t our biggest bottleneck right now?

That’s exactly why we exist. Retention amplifies every dollar you spend on acquisition—without fixing it, your paid ads are a leaky bucket. We help you turn short-term buyers into long-term profit, making all your marketing more efficient.

Do you work with non-Shopify stores?

Our systems are optimized for Shopify and Shopify Plus, but we can integrate with WooCommerce, BigCommerce, and custom setups on request. The core principles—data, segmentation, lifecycle automation—apply platform-wide.

What does the process look like?

1. Audit & Strategy – We analyze your data, customer journey, and retention gaps.
    
2. System Build – Create or refine flows, automations, and CRO experiments.
    
3. Launch & Optimize – Deploy campaigns, A/B test, and track KPIs.
    
4. Scale & Compound – Iterate based on results to unlock predictable growth.  
You’ll know exactly what’s happening, when, and why.

Case Studies

Where Strategy Meets Real Results

Explore how our retention systems transform data, creativity, and psychology into measurable growth for modern brands.

Learn More

A Look Inside Our Process

The purpose of this study is to demonstrate how Avalon's retention strategies increase CLV for brands and help brands reduce dependency on lead generation.
Email Marketing
Conversion Rate Optimization
View Our Process

Brewing Loyalty: How a Coffee Brand Could Reduce Churn and Increase Re-Orders with Lifecycle Retention

Learn how a DTC coffee brand can improve retention, reduce subscription churn, and increase repeat customer rates using replenishment emails, segmentation, and a redesigned subscription journey.
Email Marketing
Retention Psychology
View Our Process

From Drop-Off to Daily Practice: How a Yoga Course Could Reduce Churn and Boost Engagement with Lifecycle Retention

This hypothetical case study explores how Avalon would help a subscription-based yoga platform struggling with early churn and low class completion rates. Using a blend of behavioral psychology, lifecycle email flows, and engagement mapping, we outline how digital wellness brands can create sticky user experiences that turn casual sign-ups into long-term members.
Email Marketing
SMS Marketing
View Our Process
Get Predictable Growth

Ready to build retention that compounds over time?

We help eCommerce brands turn one-time buyers into loyal repeat customers through data-driven Email, SMS, and CRO systems.
Let’s design a retention engine that scales your revenue — not your workload.

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